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YOUR OUTSOURCED ECOMMERCE DEPARTMENT

One accountable partner for ecommerce strategy, operations, and growth.

One partner.
Complete ecommerce ownership.

360 ThreeSixty helps growth brands manage, optimize, and scale ecommerce operations without building a large internal team.

Strategy, operations, Shopify management, retention, reporting, automation, customer experience, and partner coordination.

The Problem°

Growth Creates Complexity

As ecommerce brands grow, the operation becomes harder to manage. 

Shopify updates, product launches, customer service, email marketing, reporting, developers, apps, agencies, and growth initiatives all start moving in different directions.
 

The result is not only slower execution.

It is fragmented ownership.

Most founders do not have an ecommerce problem. They have an ownership problem.

360 ThreeSixty was built to solve that problem by bringing ecommerce strategy, operations, execution, reporting, and partner coordination into one accountable operating model.

The Model°

Not Another Agency.
A Commerce Operations Partner.

360 ThreeSixty is built for brands that need more than isolated services.
 

We do not only advise, design, develop, or manage one channel. We help coordinate the ecommerce operation as a whole — strategy, execution, reporting, retention, customer experience, automation, and specialist partners.

360 is not:

Marketing agency
Shopify agency
Freelancer
Consultant
Virtual assistant service

360 is:

Outsourced ecommerce department
Commerce operations partner
Single accountability layer
Strategy and execution model
Scalable specialist network

One partner responsible for structure, coordination, execution, and continuous improvement.
What We Manage°

One Operating Layer Across Your Ecommerce Ecosystem

360 ThreeSixty helps manage the functions that usually sit across multiple people, platforms, agencies, and vendors.

Instead of disconnected execution, we create one coordinated operating layer across the ecommerce business.

Ecommerce Operations

Day-to-day ecommerce management, task prioritization, operational follow-up, and execution coordination.

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Shopify Management

Product updates, collections, content changes, app coordination, technical improvements, and platform support.

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Email & Retention

Campaign coordination, core flows, retention planning, lifecycle improvements, and customer communication structure.

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Customer Experience

Customer service support, issue escalation, FAQ improvements, templates, feedback loops, and customer journey improvements.

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Reporting & Analytics

Performance dashboards, insights, recommendations, action plans, and executive-level ecommerce visibility.

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AI & Automation

Workflow automation, AI-assisted reporting, support processes, task management, and operational efficiency improvements.

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Growth Coordination

Coordination with media buyers, campaign readiness, landing pages, funnel alignment, and ecommerce performance support.

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Ecommerce Strategy

Roadmaps, prioritization, quarterly planning, channel direction, operating cadence, and scalable ecommerce structure.

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Need one partner to coordinate the moving parts?
Service Models°

Choose the Level of Ecommerce Ownership You Need

Every brand needs a different level of ecommerce support.
360 ThreeSixty is structured around three service models — from operational assistance to a full outsourced ecommerce department.

Commerce Assist

Starting from ₪2,400/month

For smaller ecommerce stores that need reliable operational support without hiring internally.

  • Shopify content updates

  • Product uploads

  • Collection management

  • Basic app support

  • Light management support

  • Basic reporting

  • Monthly check-in

Best for small stores that need execution support.

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Most Relevant for Growth Brands

Managed Ecommerce Team

Starting from ₪12,000/month

For growth brands that need strategy, structure, execution, and ongoing ecommerce management.

  • Monthly roadmap

  • Shopify management

  • Developer coordination

  • CRO recommendations

  • Email coordination

  • Customer service support

  • Reporting dashboard

  • Weekly operational check-ins

Best for growth brands that need strategy plus execution.

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Full Commerce Partner

Custom pricing

For brands that need a complete outsourced ecommerce department with strategic and operational ownership.

  • Full ecommerce strategy

  • Executive oversight

  • Vendor management

  • Retention ownership

  • Customer experience ownership

  • Automation roadmap

  • Executive reporting

  • Ecommerce architecture

Best for brands that need a full commerce operating partner.

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How It Works​°

A Clear Operating Rhythm From Strategy to Execution

360 ThreeSixty works through a structured operating process designed to create clarity, ownership, and continuous improvement.

We help define what needs to happen, prioritize the work, coordinate execution, and keep the ecommerce operation moving forward.

01°

Discover

We start by understanding your current ecommerce operation, team structure, tools, vendors, bottlenecks, and growth goals.

02°

Diagnose

We identify what is slowing execution, where ownership is unclear, and which areas need immediate operational attention.

03°

Prioritize

We build a clear roadmap based on business impact, urgency, available capacity, and the level of support required.

04°

Execute & Coordinate

We manage tasks, coordinate specialists, follow up on execution, and make sure the moving parts stay connected.

05°

Report, Optimize & Improve

We review performance, surface insights, recommend improvements, and refine the ecommerce operating system over time.

Need a clearer operating rhythm for your ecommerce business?
Why 360°

Built From Ecommerce Management Experience, Not Agency Theory

360 ThreeSixty was built from the reality of managing ecommerce inside growing businesses — where strategy, execution, reporting, customer experience, technology, and partners all need to work together.
 

The model is designed for brands that need ownership, not another disconnected service provider.

01° We Operate, Not Only Advise

We help manage the work, follow up on execution, and keep ecommerce priorities moving.

02° Strategy Plus Execution

We connect planning with day-to-day operational progress, so strategy does not stay stuck in presentations.

03° One Accountable Partner

We create one operating layer across teams, vendors, tools, channels, and ecommerce priorities.

04° Ecommerce-First Thinking

The model is built around ecommerce operations, customer journeys, retention, Shopify management, reporting, and scalable execution.

05° Specialist Network

360 can coordinate developers, email partners, customer support, automation, creative, and media specialists as needed.

06° Built for Growth Brands

The service model is designed for brands that are past the early stage but not ready to build a full internal ecommerce department.

Want to discuss how this model could support your ecommerce operation?
Founder-Led Commerce Experience°

Led by Ecommerce, Marketing, and Growth Experience From Inside the Business

360 ThreeSixty is led by practical experience managing ecommerce, marketing, digital growth, customer journeys, agencies, platforms, reporting, and commercial priorities from inside the business.
 

The model was created for brands that need more than advice — they need structure, ownership, execution, and one accountable ecommerce operating layer.

01° Ecommerce Leadership

Experience leading ecommerce and digital commerce activity inside large retail organizations.

02° Marketing & Growth Management

Background in marketing leadership, campaign planning, retention, customer acquisition, and brand-commercial alignment.

03° Operational Ownership

Hands-on experience coordinating teams, agencies, developers, customer service, reporting, and execution priorities.

04° Strategy Into Execution

A practical approach built around turning plans into operating rhythms, tasks, ownership, reporting, and continuous improvement.

Want to discuss how this model could support your ecommerce operation?

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